Last Updated: March 1, 2026
At QuickCallAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:
• **Account Information**: Name, email address, phone number, company name, and billing information.
• **Call Data**: Call recordings, transcripts, and metadata such as call duration, time, and phone numbers.
• **Usage Data**: Information about how you use our services, including features accessed and actions taken.
• **Device Information**: IP address, browser type, operating system, and device identifiers.
2. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents
• Personalize and improve your experience
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
• **Service Providers**: With vendors who perform services on our behalf
• **Legal Requirements**: When required by law or to protect our rights
• **Business Transfers**: In connection with a merger, acquisition, or sale of assets
• **With Your Consent**: When you have given us permission to share
4. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Call recordings are retained according to your account settings, with a default retention period of 90 days. You can request deletion of your data at any time by contacting us.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
• **Access**: Request a copy of your personal data
• **Correction**: Request correction of inaccurate data
• **Deletion**: Request deletion of your data
• **Portability**: Request transfer of your data
• **Objection**: Object to certain processing activities
• **Restriction**: Request restriction of processing
To exercise these rights, please contact us at privacy@quickcallai.com.
7. Cookies and Tracking
We use cookies and similar technologies to collect information about your browsing activities. For more details, please see our Cookie Policy.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
9. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will take steps to delete it.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this privacy policy or our practices, please contact us:
**Email**: privacy@quickcallai.com
**Address**: QuickCallAI, Inc., 100 Market Street, Suite 500, San Francisco, CA 94105
